Questions? Email Sales@wcacollect.com

Client Services

BUSINESS PRACTICES


  • COMMISSION RATES
    Competitive rates are offered based upon service requirements and volume of accounts assigned. All fees are contingent upon collection (no collection – no charge).
  • TRUST ACCOUNTING
    All monies collected on client accounts are deposited promptly to a WCA Client Trust Account and disbursed to clients no later than 10 days following month end.
  • CLIENT REPORTING
    Debtor activity and WCA performance reports are available at client’s request or online at client services.
  • BONDING AND PROFESSIONAL LIABILITY INSURANCE
    ​$5,000.00 Security bond to the State of Washington and professional liability insurance is maintained on all accounts.

WCA processes Legal Collections through the court system and accepts financial responsibility for filing fees and process server fees.

Letters of Reference available upon request.

Legal recovery is accomplished through a staff of attorneys on retainer representing us throughout the State of Washington. 

COLLECTION SERVICES


  • PRE-COLLECT LETTERS
    ​A proven method of reducing accounts receivable and the screening of marginal accounts.

  • FIXED-RATE ACCOUNT COLLECTION
    A flat-rate all inclusive collection program, based upon account assignment.

  • FLEX-RATE COLLECTIONS
    An attractive alternative to flat-rate charges, structured to compensate clients for timely account referral.

  • ACCOUNT FORWARDING
    WCA forwards accounts nationwide through affiliate members of the American Collectors Association.

  • SKIP TRACING ONLY
    A service available as an alternative to collection. Skip Tracing is also available at a reduced rate.

  • CREDIT/COLLECTION CONSULTATION
    Available to correct and identify all related problems.

  • EDUCATION
    Credit and collection educational services for employees, now available as a service of WCA.

Make a Payment


Call 800-859-0162 ext 1 or use our